NDIS Community Access Support - West Melbourne & Geelong
Reliable Community Access for NDIS Participants - Without Chasing Providers.
Rise with Jack delivers consistent, honest community access support across West Melbourne and Geelong. With the owner directly on the floor and 12+ years of experience, you get real accountability, clear communication, and support that runs smoothly - without constant follow-ups.
Consistent support • No chasing providers • Real accountability
Owner-led
Honest Support
Consistent Care
Real Accountability
Reliable Support
We Understand the
Challenges You’re Facing
Finding a reliable community access provider shouldn’t add more work to your day. We know how frustrating it is to manage providers who don’t communicate, cancel shifts, or can’t deliver consistent support. Rise with Jack exists to remove that stress — not add to it.
Unreliable Providers Create Constant Follow-Ups
The problem: Shifts get cancelled, hours change, and you’re left chasing updates.
How we help: We show up, deliver agreed hours, and communicate clearly — so you’re not stuck micromanaging support.
Lack of Accountability
Puts Participants
at Risk
The problem: Large providers make it hard to know who’s actually responsible.
How we help: The owner is directly on the floor, overseeing support and staff daily — ensuring quality, consistency, and accountability at all times.
Community Access
That Doesn’t Lead
Anywhere
The problem: Some services just “fill time” without building confidence or independence.
How we help: Our community access is purposeful — helping participants engage, build skills, and grow independence in ways that truly matter.
Honest care • Small team • Hands-on service
What We Offer:
Community Access Support
Purposeful community access that helps participants build confidence, independence, and real-world skills. From social outings to everyday activities, support is consistent, reliable, and delivered by a team that genuinely cares.
In-Home Support
Practical, respectful support in the home to assist with daily routines and independence. Delivered by familiar staff who understand the participant’s needs and preferences.
Owner-Led, Hands-On Care
Unlike large providers, support is overseen directly by the owner - ensuring clear communication, accountability, and consistent quality across every shift.
Reliable Staffing & Consistent Hours
A small, dedicated team that shows up and delivers agreed hours without last-minute cancellations or constant changes.
Support for Participants & Coordinators
Clear updates, fast responses, and open communication - making Rise with Jack easy to work with and reducing admin stress for Support Coordinators.
Owner-led support • Consistent hours • Clear communication
Owner-Led Support You Can Actually Rely On
Most providers grow big and lose visibility. Rise with Jack does the opposite. The owner is directly on the floor, involved in daily support, staff oversight, and communication — ensuring nothing slips through the cracks. With 12+ years of hands-on experience, we deliver consistency, accountability, and outcomes that larger providers simply can’t match.
Here’s Why Our Community Access Services Are Different
Support isn’t delegated and forgotten. The owner personally oversees participants and staff, ensuring quality, reliability, and clear communication at all times.
A tight, dedicated team means consistent faces, dependable hours, and no confusion about who’s responsible.
Every outing has intent — building confidence, skills, and independence rather than just filling time.
Fast responses, clear updates, and proactive communication that makes life easier for Support Coordinators.
How It Works
Simple. Clear. Reliable Support from Day One.
Enquire & Confirm Funding
Reach out via our enquiry form and let us know the participant’s needs. We’ll quickly confirm NDIS funding and suitability — no back and forth, no wasted time.
Match & Plan Support
We personally review each referral and match the participant with the right support worker. Community access is planned around the participant’s goals, interests, and routine.
Support Begins — With Full Oversight
Support starts with consistent staff, clear communication, and owner-led oversight. We stay involved, ensure hours are delivered, and keep you informed without you needing to chase updates.
Small team • Hands-on care • No surprises
Community Access Support You
Don’t Need to Manage
Consistent delivery, every shift
Hours are delivered as agreed, with reliable staff and no last-minute cancellations.
Clear, proactive communication
You’re kept informed without needing to follow up or check in repeatedly.
Real accountability, not excuses
With the owner directly involved on the floor, issues are handled quickly and properly.
Peace of mind for you and your participant
You can confidently place participants knowing support is stable, safe, and well-managed.
Take the First Step Toward Consistent Support
Frequently Asked Questions
Who do we support?
We support NDIS participants who require reliable community access and in-home support, primarily across West Melbourne and Geelong. Most referrals come from Support Coordinators looking for consistent, dependable providers.
What makes Rise with Jack different from other providers?
Our biggest difference is hands-on, owner-led support. The owner is directly on the floor, involved in day-to-day care, staff oversight, and communication — ensuring accountability, consistency, and quality you won’t find with large providers.
Can you consistently deliver the agreed hours?
Yes. Reliability is core to how we operate. We only take on participants we can support properly and consistently — no overbooking, no last-minute cancellations, no surprises.
How quickly do you respond to enquiries or referrals?
We respond promptly and communicate clearly from the start. You won’t need to chase updates — we keep you informed so the process stays simple and stress-free.
Do you work with Support Coordinators and Plan Managers?
Yes. We work closely with Support Coordinators and Plan Managers to ensure support is aligned with participant goals, funding, and reporting requirements.
Ready To Receive
Great Service?
Support that shows up and delivers consistent hours
Owner-led, hands-on support with real accountability
Clear communication you don’t need to chase
Consistent staff focused on independence & confidence
Honest service built on hard work and trust
No obligation • Fast response • Clear communication